Professional advice and guidance from Registered Hearing Aid Dispensers When you make an appointment for a consultation and hearing test at Ormerod Hearing, you can be sure you are in the experienced, professional hands of a Registered Hearing Aid Dispenser (RHAD) registered in accordance with the Hearing Aid Council Act (1968). All our dispensers are also members of the British Society of Hearing Aid Audiologists (MSHAA) which provides for a mandatory continuing education programme. This ensures that your dispenser will be fully conversant with the latest technology and techniques available.
Commitment to Customer Care The selection and fitting of a hearing aid system is only the start of the process of improving your hearing. Ormerod Hearing offers a unique commitment to our clients. All our hearing instruments are supplied with the following:

	60 Day Money-Back Guarantee - if we cannot satisfy your requirements within 60 days, simply return your hearing aid(s) for a refund (less a small service charge).
	5 Years Aftercare Service - we will invite you back for a follow-up check every six months for the first 5 years at no extra cost.
	Repair and Replacement Plan - this provides for any repair costs and outright replacement of your hearing aid in the event of loss and is available on any hearing aid supplied by Ormerod Hearing.
	Hearing Aid Batteries and Accessories - our branches stock a comprehensive range of hearing aid batteries and accessories, and if you cannot come to us we will send them to you at no extra cost!
	Home Visit Service - if you are unable to come in to one of our hearing centres, we will make arrangements to visit you, if required.

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